RETURNS

We do not offer returns, all sales are final.

We have size guides on each of our products on the last slide of the product page, please check these before purchasing.

EXCHANGES

In the event that you have ordered the wrong size, please email (hello@reflectionsclo.com) or message us on Instagram to arrange the exchange.

Due to the high turnover of stock, we cannot guarantee that the size you are wanting to exchange for is in stock.

We have size guides on each of our products on the last slide of the product page. Please check these before purchasing as initiating an exchange will require the customer to cover the cost of shipping the incorrectly ordered product back to us. Thus, resulting in longer wait times of the desired product as we wait for the incorrect product to be returned to us, so we can send out the correct one.

TERMS & CONDITIONS

The item/s must be in original condition, with all tags still attached and in the original packaging. 
Please be sure to take care when trying on garments, as we do not accept garments that have makeup marks, stains and/or smell of perfume or body odour. 


Reflections has the right to deny any item/s that aren't returned in their original condition, without the tag attached or smelling of body odour/fragrance, visible marks/stains and it will be returned to the customer.

Return costs are at your expense, we do not offer free returns. If the package does not reach us safely we will not be able to process your return. We recommend sending with a postal service with tracking to avoid any issues.